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Privacy Policy

Effective: Mar 24, 2020


Learn From A Chef ("we," "our," or "us") values your privacy. In this Privacy Policy ("Policy"), we describe the information we collect, how we use it, and when and with whom we share it. This Policy applies to all sites made available by Learn From A Chef. Except as otherwise explicitly provided herein, this Policy applies only to information collected on or through https://learnfromachef.org (“the Website”), and it does not apply to information collected or obtained by or through any other means (including, without limitation, information collected offline, in person, over the telephone and/or by mail, or from third parties). By accessing or using the Website, you agree to this Policy. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE THE WEBSITE.


INFORMATION WE COLLECT

The information you provide directly to us may concern you or others and may include, but is not limited to: (a) name; (b) email address; (c) home or business telephone number; (d) payment and/or identity verification information; and/or (e) any other content you include in communications with other users through the Website or communications with us. It may also include information specific to services you are requesting or offering through the Website, such as a business name, service description, qualifications and credentials. You are not required to provide us with such information, but certain features of the Website may not be accessible or available, absent the provision of the requested information.


HOW LEARN FROM A CHEF USES THE INFORMATION WE COLLECT

We may use your information for any of the following reasons:

  • For the purposes for which you provided it;
  • To enable you to use the services available through the Website, including      registering you for our services and verifying your identity and authority to use our services;
  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes;
  • To administer surveys, sweepstakes, promotions, or contests;
  • To track fees and process billing and payment including sharing with third-party payment gateways and payment service providers in connection with the Website;
  • To improve and maintain the Website and for product development;
  • To address fraud or safety concerns, or to investigate complaints or suspected fraud or wrongdoing;
  • To periodically send promotional emails regarding new products from Learn From A Chef, special offers, or other information that may interest you;
  • To resolve disputes, to protect ourselves and other users of the Website, and to enforce any legal terms that govern your use of the Website.

We may display information related to your business, including your name or your business’s name, publicly on your profile, except to the extent we tell you we will not display such information. If the information you provide us upon signing up for an account differs from the information you provide us as part of the verification data we collect, we have sole discretion in determining which information will be displayed publicly on your profile. We may aggregate and/or de-identify information collected through the Website. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and/or others.


We may, either directly or through third parties we engage to provide services to us, review, scan, or analyze your communications with other users exchanged via the Website or as otherwise described in this Policy for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research and customer support purposes. For example, as part of our fraud prevention efforts, we may scan and analyze messages to prevent fraud or improper actions. We may also scan, review or analyze messages for research and product development purposes, as well as to debug, improve and expand product offerings. By using the Website or engaging in off-Website communications tracked by Learn From A Chef, you consent that Learn From A Chef, in its sole discretion, may, either directly or through third parties we engage to provide services to us, review, scan, analyze, and store your communications, whether done manually or through automated means.


WHEN LEARN FROM A CHEF DISCLOSES YOUR INFORMATION

Unless otherwise described in this Policy, we may also share the information that we collect from you through the Website as follows:

  • Consent. We may disclose your information to nonaffiliated third parties based on      your consent to do so. Such consent includes the disclosure of your information (a) in order to provide services or products that you have requested, for example, to chef instructors; (b) when we have your permission; or (c) as described in this Policy, the Terms of Use, or any other legal terms governing your use of the Website.
  • Service Providers. We may provide access to your information to select third parties who perform services on our behalf. These third parties provide a variety of services to us including without limitation billing, sales, marketing, advertising, market research, fulfillment, data storage, analysis and processing, identity verification, fraud and safety      protection and legal services. As we retain new service providers, we generally seek contractual assurances from these service providers that they will not use your information in any manner other than to help us provide you with the services and products available from Learn From A Chef.
  • Legal Requirements. We may disclose your information when required by law or      when we believe in good faith that such disclosure is necessary to: (a) comply with subpoenas, court orders, or other legal process we receive; (b) establish or exercise our legal rights including enforcing and administering agreements with users; or (c) defend Learn From A Chef against legal claims. If we are required by law to disclose your information, we will use commercially reasonable efforts to notify you unless (1) we believe in our sole discretion that providing notice could create a risk of injury or      death, or that harm or fraud could be directed to Learn From A Chef or users; or (2) we are precluded from providing notice by law. We will attempt to provide the notice by email if you have given us an email address. While you may challenge the disclosure request, please be advised we may still be legally required to turn over your information.
  • Protection of Learn From A Chef and Others. We may disclose your information to      whomever necessary when we believe it appropriate to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use or any other legal terms governing use of the Website, and/or to protect our rights and property and the rights and property of other users.
  • Business Transfers. As we continue to develop our business, we may sell, buy, merge      or partner with other companies or businesses, or sell some or all of our assets. In such contemplated or actual transactions or where there is any change of control of Learn From A Chef, user information may be among the shared and/or transferred assets. 
  • Academics and Research. We may provide information about users to third parties for      academic and research purposes, in anonymized or aggregated form.


ONLINE ANALYTICS AND TAILORED ADVERTISING

Analytics

We may use third-party web analytics services on the Website, such as those of Google Analytics. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Website. We also use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on.


PRIVACY OF MINORS

Our services are not designed for minors under 18. Only persons 18 years of age or older may use the Website. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by the Children's Online Privacy Protection Act. We may, where permitted by law, retain certain information internally for purposes described in this Policy.


SECURITY

We employ physical, procedural, and technological security measures to help protect your personal information from unauthorized access or disclosure. Learn From A Chef may use encryption, passwords, and physical security measures to help protect your personal information against unauthorized access and disclosure. No security measures, however, are 100% failsafe. Therefore, we do not promise and cannot guarantee, and thus you should not expect, that your personal information or communications will not be collected, disclosed and/or used by others. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, keeping your log-in and password private, and not recycling passwords from other websites or accounts. Learn From A Chef is not responsible for the unauthorized use of your information nor for any lost, stolen, or compromised passwords, or for any activity on your Account via unauthorized password activity.


LINKS TO EXTERNAL PLATFORMS

The Website may contain links to other websites or resources over which Learn From A Chef does not have any control. Such links do not constitute an endorsement by Learn From A Chef of those external websites. You acknowledge that Learn From A Chef is providing these links to you only as a convenience, and further agree that Learn From A Chef is not responsible for the content of such external websites or the protection and privacy of information you provide while visiting such external websites.


UPDATING, DELETING, AND CORRECTING YOUR INFORMATION

You may review, correct, and delete certain information about you by logging in to the Website and navigating to your preferences page. You must promptly update your Account information if it changes or is inaccurate. Upon your request, we will close your Account and remove your profile information from view as soon as reasonably possible. We may retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any user, enforce our Terms of Use, and/or for any other purposes otherwise permitted by law that we deem necessary in our sole discretion. You should understand, however, that once you transmit User Content through the Website, you may not be able to change or remove it. Once we have deactivated or removed your Account, you agree that Learn From A Chef will not be responsible to you for retaining information related to your Account.


YOUR CHOICES REGARDING EMAIL COMMUNICATIONS

We may send periodic emails to you. You may opt out of promotional emails by following the opt-out instructions contained in the email. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any services you have requested or received from us.


CALIFORNIA NOTICE OF PRIVACY PRACTICES

If you are a California resident (as defined by the California Consumer Privacy Act), you may have certain rights. For more information, please see the Supplemental Privacy Notice for California Residents below.


CHANGES TO THIS POLICY

THIS POLICY IS CURRENT AS OF THE EFFECTIVE DATE SET FORTH ABOVE. LEARN FROM A CHEF MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, CHANGE THIS POLICY AT ANY TIME. LEARN FROM A CHEF WILL POST ITS UPDATED POLICY ON THE WEBSITE, SEND YOU A MESSAGE OR OTHERWISE NOTIFY YOU WHEN YOU ARE LOGGED INTO YOUR ACCOUNT. LEARN FROM A CHEF ENCOURAGES YOU TO REVIEW THIS POLICY REGULARLY FOR ANY CHANGES. YOUR CONTINUED ACCESS TO OR USE OF THE WEBSITE WILL BE SUBJECT TO THE TERMS OF THE THEN-CURRENT POLICY.


CONSENT TO TRANSFER

Our computer systems are currently based in the United States, so your personal data will be processed by us in the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. If you create an Account with the Website as a visitor from outside the United States, by using the Website, you agree to this Policy and you consent to the transfer of all such information to the United States, which may not offer a level of protection equivalent to that required in the European Union or certain other countries, and to the processing of that information as described in this Policy.


CONTACT US

If you have any questions about the Privacy Policy or the Website, please contact us by sending an email to hello@learnfromachef.org.

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